Shipping Policy

This Shipping Policy explains how orders are processed, shipped, delivered, and handled after purchase. We aim to provide customers with a clear, reliable, and straightforward shipping experience when shopping for apparel, footwear, accessories, and boutique fashion items.

By placing an order on our website, customers agree to the shipping terms described below.

Free Shipping on All Orders

We offer free standard shipping on all orders. Customers will not be charged standard shipping fees at checkout.

Free shipping applies to our standard shipping method. If any special shipping option, expedited service, or separate delivery arrangement becomes available in the future, any additional terms will be shown before checkout when applicable.

Order Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully completed.

Processing time includes order review, item preparation, packing, quality check, and shipment arrangement. Business days do not include weekends or public holidays.

Orders placed after business hours, during weekends, or on holidays may begin processing on the next business day. During promotional periods, seasonal sales, inventory updates, or periods of high order volume, processing may take slightly longer, but we make every reasonable effort to prepare orders promptly.

Estimated Shipping Transit Time

After an order has been processed and handed to the shipping carrier, estimated transit time is usually 3–7 business days.

Transit time may vary depending on the delivery destination, carrier route, weather conditions, local delivery volume, holidays, and other factors outside our direct control.

Total Estimated Delivery Time

The total estimated delivery time includes both processing time and shipping transit time.

Most orders are delivered within approximately 4–10 business days from the date the order is placed.

Under normal circumstances, the full delivery timeline should not exceed 10 business days. If an unusual delay occurs, customers may contact us for assistance, and we will review the order status as soon as possible.

Shipping Confirmation and Tracking

Once an order has shipped, customers may receive a shipping confirmation email with tracking information when available.

Tracking updates are provided by the shipping carrier. In some cases, tracking information may take 24–48 hours to update after the package has been scanned into the carrier system.

If tracking does not update immediately, customers should allow additional time for the carrier system to refresh.

Delivery Estimates

Delivery dates are estimates and are not guaranteed unless a specific delivery guarantee is clearly provided in writing for a particular order.

While we work to process and ship orders quickly, delays may occur due to weather, holidays, carrier disruptions, incorrect address information, customs review where applicable, or other circumstances beyond our control.

Shipping Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout. This includes the recipient name, street address, apartment or suite number, city, state, postal code, and any other required delivery information.

We are not responsible for shipping delays, failed delivery, returned packages, or lost shipments caused by incorrect, incomplete, or outdated shipping information provided by the customer.

Address Changes

If a customer needs to update a shipping address after placing an order, they should contact us immediately at support@funfashionsboutique.com.

We will try to assist when possible, but address changes cannot be guaranteed once an order has been processed, packed, or shipped.

Lost, Delayed, or Missing Packages

If a package appears delayed, customers should first review the tracking information and allow reasonable time for carrier updates.

If the order has not arrived within the expected delivery window, especially after 10 business days, customers may contact us at support@funfashionsboutique.com with the order number and shipping details.

We will help review the shipment status and provide reasonable assistance based on the available tracking information and carrier records.

If tracking shows a package as delivered but the customer has not received it, the customer should check nearby delivery areas, household members, neighbors, building offices, mailrooms, parcel lockers, and local carrier facilities before contacting us.

Damaged Packages

If an order arrives damaged, customers should contact us as soon as possible at support@funfashionsboutique.com.

Please include the order number and clear photos of the damaged package, shipping label, damaged item, and all packaging materials. Customers should keep the original packaging until the issue has been reviewed, as it may be needed for carrier investigation or claim support.

Incorrect or Missing Items

If an order arrives with an incorrect item or missing item, customers should contact us promptly at support@funfashionsboutique.com.

Please include the order number, item details, and clear photos of the items received. We will review the order and provide an appropriate resolution based on the situation and available inventory.

Refused or Undeliverable Orders

If a package is refused, unclaimed, or returned to us because of an incorrect address, unavailable recipient, delivery restriction, or failure to collect the package, we will review the returned order before determining the next step.

Depending on the circumstances, the order may be eligible for reshipment, refund, store credit, or cancellation. Additional handling may apply where permitted by law.

Order Splitting

Some orders may be shipped in separate packages depending on item availability, packaging needs, fulfillment timing, or operational requirements.

If an order is split into multiple shipments, customers may receive more than one shipment confirmation or tracking number. There is no additional standard shipping charge for split shipments.

International Shipping

If international shipping is available for an order, standard shipping will still be provided free of charge unless otherwise stated at checkout.

International customers are responsible for any customs duties, import taxes, VAT/GST, brokerage fees, clearance charges, local delivery fees, or other government-imposed charges required by the destination country. These charges are not controlled by us and are not included in the product price unless clearly stated.

Customs authorities may delay packages for inspection, documentation review, duty assessment, or local clearance procedures. We are not responsible for delays caused by customs offices, border agencies, or local delivery partners.